At Prognosis Technologies Limited ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and any other information you provide through our contact forms or project inquiry forms.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver our software development and implementation services
• Send you information about our products, services, and updates (with your consent)
• Improve our website and services
• Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website and providing our services (e.g., email service providers, hosting providers).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention and Deletion

We retain your personal and health-related data only for as long as is necessary to provide our services and comply with our legal obligations.

• Account Data: Personal information such as your name, email address, and phone number is retained for as long as your account remains active.
• Medical Records: In accordance with healthcare regulations and legal requirements, medical records and clinical data are retained for a minimum of 10 years to ensure continuity of care and legal compliance.
• Diagnostic Data: App crash logs and performance data are retained for a maximum of 90 days before being anonymized or permanently deleted.

You may request account deactivation and deletion of your personal data by contacting us at info@prognosistechnologies.com. Please note that certain medical and financial records must be retained by law and cannot be deleted upon request.

6. Your Rights

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Object to or restrict the processing of your information
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, please contact us at the information provided below.

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Prognosis Technologies Limited
Email: info@prognosistechnologies.com
Address: Brownstone Estate, 39 Off Kusenla Road, Ikate-Eleguishi, Lekki Phase 1, Lagos Island, Nigeria.